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Make workload visible

Collage of diverse professionals representing various industries

Understand workload. Activate prevention. Build capacity to match.
 

WTS helps organisations understand the demands of work, activate prevention before problems become injuries, absence or lost output, and build the capacity of people and systems to meet those demands safely and sustainably.

experience across aviation, freight and logistics, defence, policing, emergency services, Elite sport and research.

Workload is the link between work, risk and performance

Operations

Volume, hours, and productivity are the metrics that define your operational output.

Workload sits between all three — and in most organisations, nobody measures it.

WISER workload view chart showing data trends and findings

Safety

Injuries, incidents, and claims are the indicators of strain and lost performance.

People

Absence, overtime, and turnover reflect the human capacity to meet the demand.

Grounded in evidence

[01]

Decades of workload science

Research since the 1970s associates high job demands, long hours and overtime with strain, injury and lost performance — and shows output can hold steady while strain quietly builds. More recently, specific workload patterns (the acceleration, variability and change from baseline) are providing further insight.

[02]

Australian standards

Australian codes of practice name job demands and fatigue as hazards to manage. ISO 45003 sets the international benchmark for psychological health and safety at work.

[03]

Proof in practice

Embedded since 2023 across multiple sites of a national logistics operator, with further work in elite sport, research, complex industry and professional services.

Warehouse workers using tablets for inventory management

Job demands are a regulated hazard

Australian codes of practice name job demands and fatigue as hazards to manage. Since 1 July 2026, NSW businesses must follow approved codes of practice, or manage the risk to an equivalent or higher standard. No code requires a particular tool. Measuring workload is one clear way to show you're identifying, controlling and reviewing the risk, and it improves performance in parallel.

Digital illustration of a graph displaying a wavy pattern over time. Shaded regions highlight different data ranges or states within the analysis.

Performance lives in the gaps

Your operation sets the demand. Your people bring the capacity. WTS helps you see both sides, close the gap, and spot the patterns unique to your operation before they show up as injuries, absence or lost output.

Three years inside a national logistics operation

Since 2023, across multiple sites; workload intelligence from organisation-owned data and movement health screening built into the injury prevention program.

Three construction workers in safety vests reviewing a tablet

How we work

Worker using a tablet to monitor data on multiple screens.

Understand demand — WISER

See where workload is building across your sites, read against each site's own normal range. WISER uses the operational data you already hold; no personal or biometric data is needed to start.

Warehouse workers reviewing ergonomic data on a tablet

Build capacity — Employee Programs

Turn reactive supports into everyday capability. Movement Health and Employee Biometric Health help your people act earlier, and connect to the support you already provide.

Four logistics professionals reviewing data on tablets in a warehouse.

Prove what works — RealWorld R&D

Research built to be implemented. We explore new operational questions and test changes to how work is designed inside your operation, against measures agreed before we start, and report the results either way.

Better together

WISER

RealWorld
R&D

Employee
Programs

Each program works on its own. Together they close the loop: WISER shows the demand and tracks performance, Employee Programs build capacity and prevention culture, and RealWorld R&D innovates and tests what closes the gap.

Operating Principles

[01]

Performance through prevention.

We act on the conditions that create outcomes, rather than reacting to the outcomes themselves.

[02]

Transparency with privacy.

Our models can be explained and audited. Organisations see groups, never individuals.

[03]

Operational by design. If it can't be used on a shift, it isn't finished.

What does WTS do?

We help organisations see the demands of work from data they already hold, act on them, and build the capacity of their people to match.

Is this employee monitoring?

No. WISER reports on sites and groups of 20 or more, never individuals. In our Employee Programs, individuals control their own data.

What data do you need to start?

Typically 12 months of the operational, workforce and safety data you already hold. No personal, biometric or survey data is needed to start.

How is this different from wellbeing programs or an EAP?

Those support people after strain shows up. We start with the work itself, the demands that create strain, and connect your existing support to it.

Does this help with WHS compliance?

Australian codes of practice name job demands and fatigue as hazards. WISER gives you evidence that you are identifying, controlling and reviewing them. It supports your duties; it doesn't replace them.

I'm an employee. How do I join a program?

Programs are offered through your employer. Ask your manager or HR team whether your organisation takes part.

Quick Questions

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